Shipping policy

Shipping Policy

At Aru Candle, every order is carefully handmade and prepared with attention to detail.

Processing Time

Most orders are prepared and dispatched within 2–3 business days after order confirmation.

For large-volume or custom event orders, production time may vary depending on the quantity ordered. In most cases, these orders are completed and dispatched within 5–10 business days.

If you have a specific delivery date requirement, please contact us before placing your order.

Delivery Coverage

We currently deliver across all Emirates within the UAE.

Shipping Fees

1-Free delivery within Dubai

2-For Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, Umm Al Quwain, and other areas, delivery is arranged through third-party courier partners. Shipping fees for locations outside Dubai are typically around AED 50, depending on the delivery area.

The final delivery fee, if applicable, will be confirmed before order dispatch.

Delivery Information

Please ensure that the recipient's name, phone number, and delivery address are accurate when placing an order.

Additional delivery charges may apply if redelivery is required due to incorrect or incomplete information.

Contact Us

For shipping inquiries, please contact:

Email: arucandle@hotmail.com

WhatsApp & Customer Service: +971 58 683 8738